RACHAEL KATIE COSMETICS LTD is committed to providing safe, reliable, and efficient delivery services. All orders are processed upon payment confirmation and shipped via reputable logistics partners.
Order Processing Time
Processing Time: 1–2 business days
Orders received on weekends or UK public holidays will begin processing on the next business day.
Delivery Time
Standard Delivery: 2–5 business days
Shipping Partners
Depending on the delivery region and order specifics, we may use the following logistics partners:
Royal Mail
Evri
DPD UK
Yodel
UPS
DHL Express
FedEx
Parcelforce Worldwide
We select the most suitable carrier based on delivery efficiency and destination; no specific carrier selection is required from the customer.
Order Tracking
Once your order has shipped, we will send a shipping confirmation email containing tracking details so you can monitor your delivery status.
Delivery Notes
Delivery times are estimates only; actual delivery may be delayed due to weather, peak shipping periods, customs inspections, or other factors beyond our control.
Please ensure your delivery address and contact details are accurate and complete to avoid delivery issues.
If a package is returned due to an incorrect address, failure to sign for the delivery, or other reasons unrelated to the carrier, the customer may be responsible for any costs associated with re-delivery.
Contact Us
If you have any questions regarding your delivery, please contact our customer service team:
📧 rachaelkatiecosmetics@outlook.com
📞 +44 7476 815699